image/svg+xml Combined Shape Combined Shape
W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9dcmvhdgl2zsbqzxjzb25uzwwgumvkzxnpz24vanbnl2jhbm5lci1kzwzhdwx0lmpwzyjdxq

Senior Solutions Architect must have CCNP

Senior Solutions Architect must have CCNP

  • Location

    Cambridge

  • Sector:

    Audiovisual

  • Job type:

    Permanent

  • Salary:

    £50000 - £70000 per annum

  • Contact:

    Jade Kassaye

  • Contact email:

    avjobs@creativepersonnel.co.uk

  • Phone:

    0203 216 2558

  • Job ref:

    JK/CCNP

  • Published:

    over 1 year ago

  • Duration:

    n/a

  • Expiry date:

    2019-09-01

  • Startdate:

    ASAP

  • Client:

    #

  • Consultant:

    #

Senior Solutions Architect – Collaboration

Specific Accountabilities
  1. Fundamentals of the Job
Responsibilities
  • Design customer solutions and produce detailed high-level and low-level design documentation. 
  • Support the sales team on collaboration opportunities and engage with technical stakeholders in key accounts.  
  • Support the Projects team in delivering infrastructure projects. 
  • Undertake regular audits of customer infrastructure and produce a detailed report on the status including recommendations
  • Assist and support Technical Operations with advanced diagnostics to achieve contractual Service Levels.
  • Take full ownership of all escalations and update VFire, Tech Ops and the customer.
  • On site attendance internationally, when required. 
  • Train and develop technical operations so they have the competence to manage 3rd line tickets without the need for escalation
  • Work on innovation projects as and when required
  • Work on Client projects as and when required
  1.  Skills required for this role
  • Ability to understand, manage, and modify complex dial plans and call routing between other UC/VC infrastructure, including but not limited to Cisco VCS-C & E, Cisco CUCM, and Skype for business.
  • Specific knowledge and experience in deploying, managing and maintaining the Cisco Meeting Server (CMS) platform (or previously Acano) in regional clustered configurations.
  • Knowledge and experience of certificate creation and management for integration from CMS to Skype for Business, WebRTC, and Cisco Meeting Application (CMA – previously Acano app), clients.
  • Microsoft Certified IT Professional accreditation in one or more of the followings products
  • (Windows Server, Exchange, Lync, SQL Server, System Centre, Cloud infrastructure, Hybrid infrastructure
Cisco Certified – CCNP collaboration

________


By applying for this job, you are choosing to accept Creative Personnel's Terms & Conditions. At Creative Personnel we process certain personal information about you for our legitimate business interests in order to identify and contact you about suitable positions that may be relevant to you. Details are set out in our Privacy Policy.