Programmatic Performance Business Director

Job Purpose:

The Programmatic Performance Business Director has direct responsibility for the programmatic campaign output of the Performance Team. You will carry responsibility for the day-to-day activation and management of programmatic campaigns. The successful candidate will manage a variety of performance and brand campaigns, extracting the highest value possible from our platforms whilst delivering against customer campaign, and moreover, business objectives. This role requires a high degree of programmatic activation knowledge, team management, strong customer focus, excellent standards of communication, insight s analysis and multi-tasking.

Reporting Structure:

The Programmatic Performance Business Director reports to the Head of Programmatic.

Key Skills & Knowledge:

The ideal candidate will be expected to use their own initiative to manage and coordinate a team of activation specialists delivering campaigns across programmatic platforms. You will be expected to champion best practice approach to delivering campaigns, multi market strategy coordination and communication. You will lead by example, creating an environment where all members of the team have an opportunity to fulfill their potential and deliver exceptional work for our clients.

About the Role:

Principal accountabilities:

Management of activation team tasked with delivering successful performance campaign results.
Partner with Programmatic Planning Lead to understand client performance objectives.
Create framework of success through deploying tactics and strategies that will ultimately meet or beat client performance objectives.
Own campaign management and delivery process end-to-end, ensuring contractual obligations are met.
Oversee ongoing optimisations to ensure campaigns remain on course to deliver desired outcomes.
Highlight what is working well and identify what could be improved through tactical tweaks to maximise performance.
Provide mid and post campaign customer service encompassing reporting, analysis, insights, and recommendations based on customer needs.
Identify opportunities to inform the client of new performance solutions that will help deliver improved results.
Develop and maintain excellent stakeholder relations, acting as the main point of contact for activation.
Become initial point of contact for troubleshooting, resolving tier 1 issues and escalating tier 2 issues to the appropriate internal contact.
Be the expert in programmatic booking and delivery systems.
Foster a collaborative and positive team environment, facilitate best practise sharing and development throughout the team.
Develop team members through regular feedback and structured personal plans.
Maintain an interesting, progressive, productive and collaborative working atmosphere.
Manage allocation of tasks throughout the team, keep track of workload and identify areas of workflow efficiency.
Be responsible for project managing and driving through key business initiatives to ensure maximum efficiency e.g. improving business processes.
Work with client teams to identify opportunities with existing and potential clients. Assisting with RFPs where appropriate.

Desired Skills & Experience:

Strong understanding of the programmatic landscape, key players and platforms.
Solid experience working with DSPs and end-to-end management of successful campaigns.
Previous experience in a client facing role in a fast-paced environment with frequent pressure to prioritise work and meet deadlines.
Excellent attention to detail
Proven track record in report extraction & analysis
Excellent interpersonal and communication skills and proven track record of developing senior relationships at agencies
Advanced level Excel & PowerPoint
Ability to work within a team environment as well as independently.

________

By applying for this job, you are choosing to accept Creative Personnel's Terms & Conditions. At Creative Personnel we process certain personal information about you for our legitimate business interests in order to identify and contact you about suitable positions that may be relevant to you. Details are set out in our Privacy Policy.

Programmatic Business Director

Programmatic Business Director