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Technical Account Manager

Technical Account Manager

  • Location

    London

  • Sector:

    Digital Marketing, Technology, Client Services, Data Analytics

  • Job type:

    Permanent

  • Salary:

    Salary dependent on experience

  • Contact:

    Mina Machacek

  • Contact email:

    mina@creativepersonnel.co.uk

  • Phone:

    0207 929 2999

  • Job ref:

    MM94664673

  • Published:

    10 months ago

  • Expiry date:

    2021-01-26

  • Startdate:

    2020-11-27

  • Client:

    #

  • Consultant:

    #

Would you like to join a forward-thinking data, creative driven technology platform provider that seeks to deliver their solution to an international audience within the digital media space.
Do you like processes? Are you a technical support professional and do you possess technical account management experience? Then this role is definitely for you. We need a fun, open and strong communicator that loves delivering technical information in a user friendly way.
Responsibilities:
  • Technical Account Management overseeing international clients across the globe
  • First line technical support
  • Onboarding and Training – providing technical application support
  • Management of bugs and resolving technical issues
  • Liaison with the technical teams
Prior experience in senior technical account management experience is required
  • A proven problem-solving mindset
  • Sound understanding of database development and administration
  • Experience with report and dashboard design
  • Strong user-facing communication skills
  • Use of data manipulation and visualisation tools
  • Technical understanding of how data is stored, manipulated, and transferred
  • A strong working knowledge of SQL
  • A working knowledge of Python
  • Experience with cloud computing platforms (GCP, AWS, etc.)
  • Some experience of system integration technologies and use of APIs
  • Good numerical competency and advanced Microsoft Excel capabilities


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