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Digital Account Manager - Online Cross Channel

Digital Account Manager - Online Cross Channel

  • Location

    London

  • Sector:

    Digital Marketing

  • Job type:

    Permanent

  • Salary:

    £29000 - £36000 per annum

  • Contact:

    Calvin Harris

  • Contact email:

    digital@creativepersonnel.co.uk

  • Phone:

    0207 929 2999

  • Job ref:

    CHDAM2

  • Published:

    28 days ago

  • Expiry date:

    2021-08-24

  • Startdate:

    2021-06-25

  • Client:

    #

  • Consultant:

    #

Digital Account Manager – Online cross channel.

You will report into an Account Director within the digital team, working across paid search, paid social and display. As such, you will manage the full digital strategy, which involves liaising with the programmatic team, as well as various media partners on planning and developing their respective channels. You will be very hands on in paid search and paid social, overseeing and managing the campaign build, copywriting, optimising and developing them. You will be responsible for delivering the account/channel targets and growth. You will be line managing an Account Executive, who will support you in delivering the above. You will be responsible for their training and development, output and quality of work, and oversee the areas they take full ownership of, such as all digital tagging, trafficking and tracking for all channels for your accounts, as well as the digital reporting, monthly financing and invoicing. There are also opportunities to become technology, process or media partner champions and the go to expert within the wider team. This would include knowledge sharing sessions and organising lunch and learns with key partners.
This role is also client-facing, taking ownership of the digital weekly calls, monthly meetings, and day to day emails and requests, with the support of your Account Executive. Additionally, we work very closely with our Business Management team, who are the central point of client management across all channels. You will work with the Business Management Team on your accounts to ensure we are delighting clients and continually developing our accounts and strategies, as well as integrating with wider marketing efforts.

Experience
 
The Must Haves
 
·    Minimum of 3 years relevant, implementational/hands-on experience
·    Hands-on experience in Google Ads and Facebook
·    Hands-on experience in a campaign management tool (ideally Google stack)
·    Hands-on experience with tagging and trafficking (ideally Google stack)
·    Analytical skills with the ability to provide actionable insights
·    Microsoft office skills, including Excel and Powerpoint
·    Client-facing skills to build trust and rapport with stakeholders
·    Experience in running performance/direct response campaigns
·    Line management experience
 
Key Skills
 
·    Attention to detail & common sense
·    Communication skills (written and verbal)
·    Ability to work well under pressure & multi task
·    Proactive, entrepreneurial & problem-solving
·    Adaptability, flexibility & can-do attitude



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