Are you ready for an office-based role? Are you looking to put that wealth of knowledge you have gained in the field into a support role? Or is it just time for a change of scenery? This is a fantastic chance to do all of this. We are looking for a dynamic person to fill this role, someone who has a passion for providing technical support to your clients.

The Nitty Gritty:

Work independently with little management or supervision and have the ability to make judgement calls when necessary.
Able to provide technical support (troubleshooting steps) on technical issues via the phone and schedule a technician when required.
Have a basic understanding of network infrastructures and protocols.
Strong written, verbal, and interpersonal communication skills, and excellent organisational skills.
Commitment to customer service is important.
Ability to handle high-pressure situations calmly, efficiently, and in a professional manner.
Scheduling on/off site repairs and provide administrative support as needed to the Service Technicians.
Experience with Control4 and Lutron is essential (certification would be beneficial).

For further details and consideration apply now with your full CV.

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AV Technical Service Coordinator

AV Technical Service Coordinator