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AV Technical Service Coordinator

AV Technical Service Coordinator

  • Location

    Dorset

  • Sector:

    Audiovisual, Residential, Client Services

  • Job type:

    Permanent

  • Salary:

    £25000 - £30000 per annum

  • Contact:

    Cami Quinn

  • Contact email:

    av@creativepersonnel.co.uk

  • Phone:

    0203 216 2558

  • Job ref:

    CAM1

  • Published:

    3 months ago

  • Expiry date:

    2021-09-06

  • Startdate:

    2021-07-08

  • Client:

    #

Are you ready for an office-based role? Are you looking to put that wealth of knowledge you have gained in the field into a support role? Or is it just time for a change of scenery? This is a fantastic chance to do all of this. We are looking for a dynamic person to fill this role, someone who has a passion for providing technical support to your clients.

 
The Nitty Gritty:
  • Work independently with little management or supervision and have the ability to make judgement calls when necessary.
  • Able to provide technical support (troubleshooting steps) on technical issues via the phone and schedule a technician when required.
  • Have a basic understanding of network infrastructures and protocols.
  • Strong written, verbal, and interpersonal communication skills, and excellent organisational skills.
  • Commitment to customer service is important.
  • Ability to handle high-pressure situations calmly, efficiently, and in a professional manner.
  • Scheduling on/off site repairs and provide administrative support as needed to the Service Technicians.
  • Experience with Control4 and Lutron is essential (certification would be beneficial).
 

For further details and consideration apply now with your full CV.




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