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AV Service Technician

The Role Summary

This role would suit an individual who is both competent and has previous experience in servicing, maintaining, commissioning and repairing a wide variety of audio-visual equipment.

Technical Skills
  • A full operational and technical knowledge of audiovisual and video systems and system components is essential along with a demonstrable ability to apply this knowledge. This includes but is not limited to media servers, scalers, routers, consoles, DSP, speakers, amplifiers, transmission and receiver equipment, Media Players and audio processors
  • A good understanding of audiovisual networking protocols, integrated AV Systems and converged IP networks with a solid understanding of both hardware and software components
  • An ability to program/reprogram digital audio consoles (routing, recording settings, EQ and auxiliary outputs, video transports etc.) to meet customer specifications
  • An ability to program/reprogram and edit timelines on media servers (predominantly D3/disguise) to meet customer specifications
  • Fault-finding/commissioning experience with integrated AV control systems, such as Crestron, Extron or CueSys
  • Experience with LED tile-based video walls is desirable, along with NovaStar/Brompton systems
  • Excellent fault finding skills and an ability to think laterally
  • Good use and understanding of test equipment and tools
  • Good soldering skills
  • Strong customer-focus and understanding of the sensitivities of working on a client’s site.
  • Experience of Portable Appliance Testing/ISITEE desirable
  • Ability to work at height
  • Current PASMA, IPAF and ECS card desirable
  • Full clean driving license preferable


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