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Senior Digital Account Manager

Job Title: Senior Digital Account Manager
Contract Type: Permanent
Location: London
Industry:
Salary: £40000 - £45000 per annum
Start Date: 2017-06-05
Reference: AMAS
Contact Name: Andy Phillips
Contact Email: digitalops@creativepersonnel.co.uk
Job Published: April 10, 2017 18:08

Job Description

We are looking for a Senior Digital Manager to join a top global agency as part of the core account team working on top brands from the entertainment and home and lifestyle sectors. The role will work across all digital channels including Display, Paid Search, Paid Social and Programmatic but you would work closely with the offline team offering a fully integrated approach.

The key elements of the role are:
  • Manage a portfolio of clients, providing first class service to our clients as well as delivering quality and innovative solutions.
  • Create the best communications plans to meet clients business targets.
  • Have a keen focus on pushing innovation, creativity and driving performance on clients businesses.
  • Restless to continuously optimise clients’ communications plans.
  • Keep up-to-date with cultural/social trends, competitive information and customers’ views and attitudes.
  • Evaluate campaign effectiveness.
  • Manage jointly (with another AM) 1 Exec on the specific client teams.
  • Report directly into the Account Director
  • Work collaboratively with the trading teams

Key responsibilities:

Client management
  • Manage a portfolio of clients on a day to day basis, briefing and coordinating the execution of the media plans with specialist teams and with the media owners as required.
  • Evidence of placing the client’s needs at the heart of all delivery and building strong, meaningful relationships with client peers.
  • Ensuring the timely and successful delivery of campaigns according to the clients’ needs and objectives. 
  • Building solid client relationships in a professional and effective manner.

Commercial delivery
  • Supervise / undertake additional projects beyond client responsibilities as requested (new business pitches, market reviews, competitive trends etc.
  • Share responsibility with management for developing new revenue streams (both on and offline.)
  • Provide timely and accurate billings projections when requested.
  • Assist in the development of and participation in selling our services (through internal inductions, external marketing departments etc.

Ideal Experience
  • Previous commercial experience in a similar role, from a media agency environment.
  • Experience of managing a team.
  • Established cross-media (offline and online) planning experience.
  • Ability to foster relationships with internal client planning teams as well as directly with our clients, in delivering the planning product
  • Business minded with an ability to demonstrate uncovering insight to create the most effective comms plans
  • Client friendly persona with an ability to present ideas with conviction and gravitas
  • Ability to make decisions and resolve problems quickly and efficiently

Specific Skills
  • Play an active role in developing insight and media strategy for clients 
  • Plan across digital and traditional media with if possible strong broadcast planning skills 
  • Proficiency in MS Office, PowerPoint, Word and Excel.
  • Hands on experience using Google Adwords
  • Compelling presentation and communication skills