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Senior Solutions Architect must have CCNP

Job Title: Senior Solutions Architect must have CCNP
Contract Type: Permanent
Location: Cambridge
Industry:
Salary: £50000 - £70000 per annum
Start Date: ASAP
Reference: JK/CCNP
Contact Name: Jade Kassaye
Contact Email: avjobs@creativepersonnel.co.uk
Job Published: July 18, 2019 16:50

Job Description

Senior Solutions Architect – Collaboration

Specific Accountabilities
  1. Fundamentals of the Job
Responsibilities
  • Design customer solutions and produce detailed high-level and low-level design documentation. 
  • Support the sales team on collaboration opportunities and engage with technical stakeholders in key accounts.  
  • Support the Projects team in delivering infrastructure projects. 
  • Undertake regular audits of customer infrastructure and produce a detailed report on the status including recommendations
  • Assist and support Technical Operations with advanced diagnostics to achieve contractual Service Levels.
  • Take full ownership of all escalations and update VFire, Tech Ops and the customer.
  • On site attendance internationally, when required. 
  • Train and develop technical operations so they have the competence to manage 3rd line tickets without the need for escalation
  • Work on innovation projects as and when required
  • Work on Client projects as and when required
  1.  Skills required for this role
  • Ability to understand, manage, and modify complex dial plans and call routing between other UC/VC infrastructure, including but not limited to Cisco VCS-C & E, Cisco CUCM, and Skype for business.
  • Specific knowledge and experience in deploying, managing and maintaining the Cisco Meeting Server (CMS) platform (or previously Acano) in regional clustered configurations.
  • Knowledge and experience of certificate creation and management for integration from CMS to Skype for Business, WebRTC, and Cisco Meeting Application (CMA – previously Acano app), clients.
  • Microsoft Certified IT Professional accreditation in one or more of the followings products
  • (Windows Server, Exchange, Lync, SQL Server, System Centre, Cloud infrastructure, Hybrid infrastructure
Cisco Certified – CCNP collaboration

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