- You will maintain and retain business both in volume and quality
- Growing the account by achieving orders for system integration and services
- Maintain and grow the value of service maintenance contracts
- The business conducted will involve audio visual, video conferencing, collaboration projects and service solutions across all the companies’ service offerings.
- The post holder will work with the delivery teams (projects and service) to achieve these goals.
- For assigned clients be accountable for the level and quality of all sales and services delivered, maintain client relationship and satisfaction levels.
- Take opportunities to grow business with client.
- Schedule and execute client meetings, Informal and formal dependent on client, and contractual requirements, in cooperation with the account teams
- Advise and discuss process / service /delivery improvements with clients and account teams
- Address any customer escalations
- Ensure regular communications with the client to ensure the company is meeting or exceeding all obligations
- Advise the client of new technology and how it can benefit them
- Speak to all departments with in the clients AV / IT / Marketing
NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK AND WORKING HERE LEGALLY
AV AUDIO VISUAL VISUAL A/V AUDIO/VISUAL SYSTEMS INTEGRATION SOLUTION VC VIDEOCONFERENCE TANDBERG POLYCOM TELEPRESENCE CISCO RACK SALES ACCOUNT SERVICE MAINTENANCE SUPPORT MANAGED CRESTRON AMX CONTROL VIDEO