You would be responsible for leading a team of Telemarketers, delivering campaign insights, providing client guidance on campaign activity and KPI performance across multiple channels and accounts.
You will act as the point of contact between both the client and the internal stakeholders by proposing best practices during the project life cycle, take client briefs, oversee campaign delivery, create reports, manage the project time scale and present actionable insights for each account you manage.
- Manage multiple campaigns and accounts
- Attend client meetings
- Manage campaign and project delivery
- Create performance reports and provide regular feedback to clients and internal stakeholders
- Solve unforeseen issues
- Monitor campaigns
- Present performance reports to clients
- Managing client relationships
- Scope client brief and identifying client needs