About the Role:
Our client is seeking a dedicated AV Service Engineer to join their team, providing exceptional service and technical expertise across London. This field-based role involves working primarily in Central London, with occasional travel outside the city. A company vehicle will be provided.

Key Responsibilities:

• Field Service Engineering: Respond to AV service call-outs, diagnosing and resolving faults to the client's satisfaction.

• Preventative Maintenance: Conduct regular maintenance visits to ensure optimal performance of AV systems.

• Installation Support: Assist with site surveys, small AV installations, and provide support for meetings and events as required.

• Administrative Duties: Manage and update service tickets, time billing, and van inspection logs in a timely manner.

• Team Collaboration: Work closely with the office-based team to ensure follow-up actions are completed efficiently.

Essential Skills and Qualifications:

• Proven experience in servicing corporate AV systems, including Crestron, AMX, Extron, video conferencing, audio, DSPs, presentation, and projection technologies.

• Excellent verbal and written communication skills, with a strong customer service orientation.

• Ability to work to the highest quality standards with meticulous attention to detail.

• Strong IT skills, with a proactive approach to learning and problem-solving.

• Full UK driving licence.

Desirable Attributes:

• Experience in a similar role within the corporate AV sector.

• Flexibility and adaptability in a dynamic work environment.

• A collaborative team player with a positive attitude.

What We Offer:

• Competitive salary and benefits package.

• Company vehicle provided for field duties.

• Opportunities for professional development and training.

• Supportive and inclusive team culture.